Privacy Policy

We take the protection of your data very serious and treat your personal data confidentially and in accordance with the statutory provisions. As the continuous development of this website could lead to changes in this privacy policy, we offer you the opportunity to read the privacy policy again at regular intervals. Definitions of the terms used (e.g. “personal data” or “processing”) can be found in Art. 4 DSGVO. In the following, we inform you about the processing of personal data when using this website.


Responsible for the operation of this website and for the handling of the personal data processed is

Cantourage GmbH
Heinrich-Mann-Str. 12
14532 Kleinmachnow

Phone: 0049 (0)30 / 4701 350 – 50
Fax: 0049 (0)30 / 4701 350 – 55


Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as ‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.


As a doctor or pharmacist you have the possibility to register for a closed area on our website and use additional functions there. To activate this area you must first verify your status as a doctor or pharmacist via the provider DocCheck ( We have no access to the personal data processed within the scope of this verification. Personal data will only be processed by us when you register on our website as a doctor or pharmacist after successful verification in order to use additional functions on the site. We use the data entered for this purpose only for the purpose of your use of the protected area for which you have registered. The mandatory data requested during registration must be provided in full. Otherwise we will refuse registration. In the event of important changes, for example to the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The legal basis for this processing of personal data is Art. 6 para. 1 lit. b) EU-DSGVO, as this is necessary for the use of the protected area.


If you only use this website to obtain information and do not provide any data, we will only process the data required to display the website on the Internet-capable device you use. These are in particular:

• IP address
• Date and time of the request
• Amount of data transferred in each case
• the website from which the request comes
• Browser type and version
• Operating system

The legal basis for the processing of this data is legitimate interests in accordance with Art. 6 para. 1 UAbs. 1 letter f) DSGVO, in order to make the presentation of the website possible in principle.

In addition, you can use various services on the website where further data – personal and non-personal – are processed.


As a data subject, you have the following rights:

You have the rights guaranteed by the EU-DSGVO and the Federal Data Protection Act, the prerequisites for which must be checked in each individual case:

• Right to information about the data stored about you (Art. 15 DSGVO).
• Right to have incorrect data corrected and incomplete data completed (Art. 16 DSGVO).
• Right to have your data deleted (Art. 17 EU-DSGVO).
• Right to restrict the processing of your data (Art. 18 EU-DSGVO).
• Right to have the data you provide released in a structured, common and machine-readable format (Art. 20 EU-DSGVO).
• Right to object at any time to the processing of your data for the purposes of direct marketing (Art. 21(2) and (3) EU-DSGVO).
• If we process your data to protect legitimate interests, you can object to this processing if reasons arise from your particular situation that speak against data processing (Art. 21 (1) EU-DSGVO).
• You have the right not to be subjected to a decision based exclusively on automated processing – including profiling – which has legal effect vis-à-vis you or which significantly affects you in a similar way (Art. 22 DSGVO)
• You have the right to complain to the competent supervisory authority if you suspect a breach of data protection law (Art. 77 DSGVO). The supervisory authority at your usual place of residence, workplace or at the place of the suspected breach is competent.

You also have the opportunity to revoke any consent you have given at any time. This also applies to declarations of consent which may have been issued before the DSGVO came into force.

These rights are to be exercised by sending a message by post or by electronic mail to In the event of a request for information, we may require you to provide evidence that you are the person you claim to be.


When you visit the website, cookies may be stored on your device. Cookies are small text files that are stored by the browser you use. Cookies cannot run programs or transmit viruses to your device. However, the party that sets the cookie may receive certain information about it. Cookies are used to make the Internet offer more user-friendly. Cookies can, for example, be used to identify the device with which this website was called up when it is called up again.

The browser settings can be used to restrict or prevent the setting of cookies. For example, only the acceptance of cookies from third parties can be blocked or all cookies can be accepted. However, by blocking cookies, you may no longer be able to use all the functions of this website. In the further text of this data protection declaration we will inform you specifically at which points and for which purposes cookies are used on the pages.


If you contact us by e-mail or contact form with regard to questions of any kind, you give us your voluntary consent for the purpose of contacting us. For this purpose, you are required to provide a valid e-mail address. This serves to assign the inquiry and to answer it afterwards. The indication of further data is optional. The information you provide will be stored for the purpose of processing your enquiry and for possible follow-up questions. Personal data will be automatically deleted after completion of your inquiry.


This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.


We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases the full IP address will be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google.


You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:


You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics treats user information, please see the Google Privacy Policy: